Branded Hubs

Improve Shop Conversion

Technical details

Client
EE
Team
1 Product Designer, 1 Product Owner, 1 Content Designer, 1 Research, 8 Developers
Duration
12 Weeks
Year
2021
Category
Web
Skills
Data Analysis
Research
Wireframing
User Interface
Interaction Design
Interaction Design
Competitor Analysis
Satisfaction Score
Accessibility
Tools
Figma
Miro
Google Analytics
Jira
Jira
Miro
Miro
Photoshop
Photoshop
Slack
Slack

Project overview

The project aimed to address the challenge of multiple duplicate pages on the website, which were competing with each other and negatively impacting SEO performance. These duplicates caused confusion for users, resulting in a high bounce rate and low conversion rates.


We identified and evaluated redundant and underperforming pages across the website, based on analytics and performance metrics. With a clear understanding of user needs, we designed a seamless browsing experience tailored to brand-loyal customers. This included seamless navigation between the different products, comprehensive product information, personalised recommendations and the ability to one-click buy a product.

Improved Metrics

Results

50%

Uplift in conversion

7%

Converted with one-click buy

Drastically

improved Google Search rankings and organic traffic to PDPs

Branded Hubs

Improve Shop Conversion

Technical details

Client
EE
Team
1 Product Designer, 1 Product Owner, 1 Content Designer, 1 Research, 8 Developers
Duration
12 Weeks
Year
2021
Category
Web
Skills
Data Analysis
Research
Wireframing
User Interface
Interaction Design
Interaction Design
Competitor Analysis
Satisfaction Score
Accessibility
Tools
Figma
Miro
Google Analytics
Jira
Jira
Miro
Miro
Photoshop
Photoshop
Slack
Slack

Project overview

The project aimed to address the challenge of multiple duplicate pages on the website, which were competing with each other and negatively impacting SEO performance. These duplicates caused confusion for users, resulting in a high bounce rate and low conversion rates.


We identified and evaluated redundant and underperforming pages across the website, based on analytics and performance metrics. With a clear understanding of user needs, we designed a seamless browsing experience tailored to brand-loyal customers. This included seamless navigation between the different products, comprehensive product information, personalised recommendations and the ability to one-click buy a product.

Improved Metrics

Results

50%

Uplift in conversion

7%

Converted with one-click buy

Drastically

improved Google Search rankings and organic traffic to PDPs

Branded Hubs

Improve Shop Conversion

Technical details

Client
EE
Team
1 Product Designer, 1 Product Owner, 1 Content Designer, 1 Research, 8 Developers
Duration
12 Weeks
Year
2021
Category
Web
Skills
Data Analysis
Research
Wireframing
User Interface
Interaction Design
Interaction Design
Competitor Analysis
Satisfaction Score
Accessibility
Tools
Figma
Miro
Google Analytics
Jira
Jira
Miro
Miro
Photoshop
Photoshop
Slack
Slack

Project overview

The project aimed to address the challenge of multiple duplicate pages on the website, which were competing with each other and negatively impacting SEO performance. These duplicates caused confusion for users, resulting in a high bounce rate and low conversion rates.


We identified and evaluated redundant and underperforming pages across the website, based on analytics and performance metrics. With a clear understanding of user needs, we designed a seamless browsing experience tailored to brand-loyal customers. This included seamless navigation between the different products, comprehensive product information, personalised recommendations and the ability to one-click buy a product.

Improved Metrics

Results

50%

Uplift in conversion

7%

Converted with one-click buy

Drastically

improved Google Search rankings and organic traffic to PDPs