EE Pay Monthly Phone Gallery

Improve Shop Conversion

Technical details

Client
EE
Team
1 Product Designer, 1 Product Owner, 1 Content Designer, 1 Research, 8 Developers
Duration
8 Weeks
Year
2021
Category
Web
Skills
Data Analysis
Research
Wireframing
User Interface
Interaction Design
Interaction Design
Accessibility
Competitor Analysis
Satisfaction Score
Tools
Figma
Slack
Slack
Jira
Jira
Miro
Miro

Project overview

The EE pay monthly phone gallery page faced significant performance issues, negatively affecting customer experience and conversion rates.


The project aimed to completely redesign the EE pay monthly phone gallery page, transforming it into a one-stop shopping destination. Using a user-centred design approach, we carefully designed every aspect of the page to enhance the overall user experience.


Throughout the process, user feedback and iterative testing were crucial in refining the designs and ensuring they met user expectations. Collaboration between design, development, and product teams ensured the final deliverable exceeded user expectations and aligned with business objectives.

Improved Metrics

Results

30%

Reduction on page load

15%

Uplift in conversion

£1.5M

Revenue generated within Q3

Final Designs

DESIGN
design

EE Pay Monthly Phone Gallery

Improve Shop Conversion

Technical details

Client
EE
Team
1 Product Designer, 1 Product Owner, 1 Content Designer, 1 Research, 8 Developers
Duration
8 Weeks
Year
2021
Category
Web
Skills
Data Analysis
Research
Wireframing
User Interface
Interaction Design
Interaction Design
Accessibility
Competitor Analysis
Satisfaction Score
Tools
Figma
Slack
Slack
Jira
Jira
Miro
Miro

Project overview

The EE pay monthly phone gallery page faced significant performance issues, negatively affecting customer experience and conversion rates.


The project aimed to completely redesign the EE pay monthly phone gallery page, transforming it into a one-stop shopping destination. Using a user-centred design approach, we carefully designed every aspect of the page to enhance the overall user experience.


Throughout the process, user feedback and iterative testing were crucial in refining the designs and ensuring they met user expectations. Collaboration between design, development, and product teams ensured the final deliverable exceeded user expectations and aligned with business objectives.

Improved Metrics

Results

30%

Reduction on page load

15%

Uplift in conversion

£1.5M

Revenue generated within Q3

Final Designs

DESIGN
design

EE Pay Monthly Phone Gallery

Improve Shop Conversion

Technical details

Client
EE
Team
1 Product Designer, 1 Product Owner, 1 Content Designer, 1 Research, 8 Developers
Duration
8 Weeks
Year
2021
Category
Web
Skills
Data Analysis
Research
Wireframing
User Interface
Interaction Design
Interaction Design
Accessibility
Competitor Analysis
Satisfaction Score
Tools
Figma
Slack
Slack
Jira
Jira
Miro
Miro

Project overview

The EE pay monthly phone gallery page faced significant performance issues, negatively affecting customer experience and conversion rates.


The project aimed to completely redesign the EE pay monthly phone gallery page, transforming it into a one-stop shopping destination. Using a user-centred design approach, we carefully designed every aspect of the page to enhance the overall user experience.


Throughout the process, user feedback and iterative testing were crucial in refining the designs and ensuring they met user expectations. Collaboration between design, development, and product teams ensured the final deliverable exceeded user expectations and aligned with business objectives.

Improved Metrics

Results

30%

Reduction on page load

15%

Uplift in conversion

£1.5M

Revenue generated within Q3

Final Designs

DESIGN
design